Sinolumi warrants that its product will be free from any defects in materials and workmanship which cause the product to fail to operate in accordance with the performance specifications set forth in the documentation accompanying the product. The foregoing warranty shall be valid for a period of two years from date of customer’s purchase (the invoice date) from Sinolumi.
If any Product covered by this warranty is returned by customer in accordance with Sinolumi’s Products Return Policy within the warranty period, and upon examination, Sinolumi determine such Product failed to satisfy this warranty, Sinolumi will, at its option, repair or replace the product or the defective part or keep it as a credit apply for future orders. For purposes of clarity, “repair or replace the product or the defective part” does not include any removal or reinstallation costs or expenses, including without limitation labor costs or expenses. If Sinolumi chooses to replace the product and is not able to do so because it has been discontinued or is not available, Sinolumi may replace it with a comparable product.
This limited warranty only applies when the product has been properly wired and installed and operated within the electrical values, operating range and environmental conditions provided in the Specifications.
This warranty does not apply to damage or failure to perform arising as a result of any Acts of God or from any abuse, misuse, abnormal use or use in violation of any applicable standard, code or Sinolumi’s instructions or damage causing during shipping to customer or beyond.
This Warranty shall become void in the event any repairs or alterations not duly authorized by Sinolumi in writing are made to the Product by any person. Sinolumi will not cover additional labor cost or Warranty such labor associated with replacement product.
Related accessories, software, shipping charge and any product free of charge are not included in this warranty policy.